Terms and conditions of Mont Fleuri
Just below you will find all of the conditions and terms about our activity and company.
Summary of our Terms and conditions
Welcome to Mont Fleuri, your trusted choice for maritime excursions in Dubai, United Arab Emirates. By booking with us, you agree to the following terms:
Reservations
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Must be at least 18 years old to book. Minors must be accompanied by an adult.
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Timely arrival is crucial; delays may result in the loss of your reservation without refund or rebooking.
Payments
Accepted through the provided gateways, in United Arab Emirates Dirhams, VAT included. We ensure the security of your transactions without storing your payment information.
Cancellations and refunds
Cancellation is possible up to 48 hours before departure with a 10% penalty fee. No-shows or late arrivals are not entitled to a refund or an alternative trip. Refunds will be processed through the original method of payment.
Safety and behaviour
Disclose any relevant health conditions. Adhere to safety rules, including wearing life jackets. We reserve the right to refuse service for inappropriate behavior.
Weather conditions
In case of a need for early return due to weather, we offer ticket replacement or a refund.
Intellectual property
The content of our site is protected by copyright law. Unauthorized use may lead to legal action.
Privacy
We collect certain information to enhance your experience while ensuring its confidentiality.
Governing Law
Terms are governed by the laws of the United Arab Emirates. In case of dispute, local courts will have exclusive jurisdiction.
Contact
We will primarily communicate with you via email and mobile. You may opt out of receiving promotional messages from us.